Privacy Policy
Welcome to The Social Surge –Digital Marketing ("Social Surge," "we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, store, and use your personal information when you interact with our website at [socialsurge.uk] ("Website"). It also outlines your rights regarding the personal information we hold about you. Please read this Privacy Policy carefully to understand our practices and how we handle your personal information.
By submitting your details through the Website or using any of our services, you agree to this Privacy Policy and its terms. It is important that you read the entire policy before providing your information or using our services. If you do not agree with the terms of this Privacy Policy, please refrain from submitting your details or using our services.
- About Us 1.1 Social Surge is the data controller for the purposes of the Data Protection Act 1998 ("the Act"). 1.2 We adhere to the Act, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and other applicable privacy laws. 1.3 If you have any questions about this Privacy Policy or how we collect, use, or store your personal information, please contact us at contact@socialsurge.uk.
- Types of Personal Information We Collect We may collect and process the following information about you: 2.1 Information you provide: You may provide us with information about yourself when using the online forms on the Website or corresponding with us by phone, email, or other means. This includes information you provide when signing up, registering, making inquiries, participating in discussions, or reporting issues. The information may include: (a) Your name; (b) Your job title; (c) Your business address; (d) Your telephone number and email address; (e) Your business bank or building society account details and credit or debit card information; (f) Your IP address. 2.2 Information we collect automatically: When you visit the Website, we may automatically collect the following information: (a) Technical information, such as your Internet protocol (IP) address, login information, browser type and version, browser plug-in types and versions, operating system, and platform; (b) Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. 2.3 Information we receive from other sources: We may receive information about you from other websites we operate or the services we provide. In such cases, we will inform you at the time of collection that the data may be combined with data collected on the Website. We also work with third parties (e.g., business partners, technical and payment processing service providers, advertising networks, analytics providers, and credit reference agencies) who may share information about you with us.
- Storage and Use of Personal Information 3.1 We, or third-party data processors acting on our behalf, collect, use, and store the personal information listed above for the following purposes: (a) Providing access to and use of the Website, and registering online accounts; (b) Tailoring content to your preferences; (c) Providing requested information and services; (d) Processing applications for investor status; (e) Verifying your identity to prevent fraud and money laundering; (f) Conducting credit reference checks and regulatory checks; (g) Performing statistical analysis and market research; (h) Marketing, advertising, and promotional activities; (i) Notifying you about changes to our services, fees, and charges; (j) Contacting you (with your consent) to provide information about our products and services or those of selected third parties; (k) Disclosing your personal information to selected third parties (with your consent) for them to contact you with information about their products and services. 3.2 We may also collect anonymized user details from the Website for reporting and statistical purposes.
- Disclosure of Personal Information 4.1 We may share your personal information with our group companies, including subsidiaries, as defined in the UK Companies Act 2006, to fulfill the purposes outlined in this Privacy Policy. 4.2 Unless you have opted out, we may share your personal information with selected third parties, including: (a) Service providers and sub-contractors, such as payment processors, technical support providers, and companies assisting in identification and fraud checks; (b) Credit reference agencies, when necessary for assessing your credit score in contract-related matters; (c) Companies supporting our marketing and advertising activities, such as Adwords and Bing Paid Media platforms; (d) Analytics and search engine providers assisting in website improvement and optimization; (e) Members of marketing groups we belong to. Any third parties receiving your personal information are bound by law to use it solely for providing services on our behalf. We ensure that these third parties adhere to privacy and security obligations consistent with this Privacy Policy and applicable laws. 4.3 We may also disclose your personal information to third parties: (a) In the event of a business sale or acquisition, where personal data may be disclosed to the prospective seller or buyer; (b) If a third party acquires the majority of our assets, where personal information held by us will be transferred as part of the assets; (c) When obligated to disclose or share your personal data to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Social Surge, our customers, or others; (d) When necessary for fraud protection and credit risk reduction. 4.4 We do not share, sell, or rent your personal information to any third party without your consent. If you have previously given consent but later change your mind, please contact us at contact@socialsurge.uk, and we will cease such sharing.
- Your Rights 5.1 The Act grants you certain rights regarding your personal information. You may contact us by email to exercise the following rights: (a) Updating any outdated or incorrect personal information we hold about you; (b) Requesting copies of the personal information we hold about you, subject to applicable fees. 5.2 You have the right to opt out of processing your personal information for marketing purposes. We will inform you before collecting your personal information if we intend to use it for marketing or disclose it to third parties for marketing. You can prevent such processing by selecting the relevant options on our forms or contacting us by email. 5.3 If you previously consented to receive marketing communications from us but wish to unsubscribe, you can follow the instructions included in our communications or contact us by email.
- Transfers of Personal Information 6.1 We may transfer and store your personal information outside the European Economic Area (EEA) and process it outside the EEA by our staff or third-party data processors. By providing your personal information, you acknowledge and consent to such transfers, storage, and processing. 6.2 We ensure that these transfers comply with applicable privacy laws and take reasonable precautions to secure your personal information in accordance with this Privacy Policy. However, please note that countries outside the EEA may not offer the same level of protection for personal information as the United Kingdom.
- Data Security 7.1 We store all information you provide on our secure servers. Payment transactions are encrypted using industry-standard SSL technology and may be processed by third-party service providers. Please keep any password provided to access your online account confidential and do not share it with anyone. 7.2 We follow industry standards to protect the personal information submitted to us during transmission and upon receipt. While we take every effort to safeguard your information, please note that transmitting data over the internet is not entirely secure. Any transmission is at your own risk. Once we receive your information, we employ strict procedures and security features to prevent unauthorized access.
- Third-Party Websites Our Website may contain links to third-party websites. Please note that this Privacy Policy applies only to the personal information we collect through our Website, and we are not responsible for personal information collected and stored by third parties. Third-party websites have their own terms and conditions and privacy policies, which you should review before submitting any personal information. We do not assume any responsibility or liability for third-party terms, conditions, or policies.
- Cookies Our Website uses cookies, which are small files placed on your internet browser when you visit our Website. We use cookies to offer you a personalized browsing experience by understanding and remembering your preferences.
- Changes to Our Privacy Policy We may update our privacy policy periodically. By continuing to use our services and Website, you agree to the latest version of this Privacy Policy. Any changes will be posted on this page and, if appropriate, communicated to you via email. Please check this page regularly for updates or changes to our privacy policy.
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